Privacy policy

 At John Living, we respect your privacy and are committed to protecting the personal information you provide when using our online store.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

When you visit or make a purchase through the John Living website, we may collect information that you provide directly to us, including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Information you provide when contacting customer support

We may also automatically receive certain technical information when you use our website, such as your IP address, browser type, device information, and information about how you interact with the website.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders

  • Provide shipping and delivery services

  • Process returns and refunds

  • Communicate with you about your orders

  • Respond to customer service requests

  • Maintain and improve our website

  • Prevent fraudulent or unauthorized activity

  • Comply with applicable legal requirements

Payment Information

Payments are processed through the payment methods and payment providers available at checkout.

John Living does not need to store your full payment card information in order to process your order. Payment information may be handled directly by the applicable payment provider according to its own privacy policy and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve the shopping experience.

You can manage certain cookie settings through your browser or device settings.

Sharing of Information

We may share information when reasonably necessary to operate our store and provide services to you, including with service providers involved in:

  • Website and ecommerce operations

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Customer support

  • Website analytics and security

We may also disclose information when required by law or when necessary to protect our rights, customers, or business.

We do not sell your personal information as a standalone product.

Data Security

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the information below.

Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services under applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

Third-Party Services

Our store may use third-party services that have their own privacy policies and terms. Their handling of information is governed by their respective policies.

We encourage customers to review the privacy practices of third-party services when applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised effective or update date.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

John Living
14502 Allingham Ave
Norwalk, CA 90650
United States

Email: support@john-living.shop
Phone: +1 (858) 834-1785